Information We Collect
When you register or use the ac1200 platform, we collect various types of information to ensure our services run smoothly and securely for all Malaysian users.
Account Information
- Full name, email address, and phone number provided during registration.
- Date of birth for age verification purposes (minimum age requirement: 18 years).
- A copy of your identity document — such as a national ID or passport — for identity verification purposes.
- Transaction history, including deposits, withdrawals, and betting activity on the platform.
Device & Browser Information
- IP address, device type, operating system, and browser type used to access the platform.
- Login session data, including access time, session duration, and pages visited.
- General location information based on IP address, for security and geographic verification purposes.
Payment Information
All financial transactions are conducted in Malaysian Ringgit (RM / MYR). We retain certain payment-related details — such as bank name and partial account number — for withdrawal verification purposes. Credit or debit card information is not stored directly in our systems; it is handled by registered payment providers that comply with industry security standards.
How We Use Your Information
Ac1200 uses collected information solely for legitimate purposes related to platform operations. We do not sell your personal information to any third party for marketing purposes.
The information we collect is used for the following purposes:
- Account Management — handles registration, login, identity verification, and password recovery.
- Transaction Processing — verifies and processes MYR deposits and withdrawals via local payment methods.
- Platform Security — detects suspicious activity, prevents fraud, and protects the integrity of the ac1200 platform.
- Legal Compliance — to meet applicable legal requirements, including anti-money laundering and age verification.
- Service Improvement — analyses usage patterns in aggregate (without identifying individuals) to improve the user experience.
- Service Communications — sends important notifications relating to your account, policy changes, or security matters.
We do not use your information to make automated decisions that materially affect your rights or interests without appropriate human review.
Data Storage and Information Security
User data security is an absolute priority at ac1200. All personal and financial information is stored on servers protected with industry-grade encryption using SSL/TLS protocols. Access to user data is strictly limited to authorised personnel and governed by a multi-factor authentication system.
Data Retention Period
Ac1200 retains account information for the duration the account remains active, and for the minimum period required by law following account closure. Financial transaction data is retained for a minimum of seven (7) years for legal compliance and audit purposes. Access logs and session data are kept for a shorter period and deleted on a rolling basis.
Security Measures
- Data encrypted in transit using HTTPS protocol with a valid SSL certificate.
- User passwords are stored in hashed form using modern cryptographic algorithms — we do not store passwords in plain text.
- Continuous monitoring for suspicious activity and automated intrusion detection systems.
- Regular data backups to a secure, separate location to ensure service continuity.
- Regular security audits conducted by ac1200's internal technical team.
Data Sharing and User Rights
Sharing Information with Third Parties
Ac1200 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, in certain circumstances, information may be shared with:
- Payment Service Providers — to securely process MYR deposits and withdrawals via DuitNow, Boost, and local banks.
- Legal Authorities — when required by law, court order, or a legitimate investigation by Malaysian authorities.
- Technical Partners — technical service providers that support platform operations, bound by strict confidentiality agreements.
User Rights Regarding Personal Data
As an ac1200 user, you have the following rights regarding your personal data:
- Right of Access — you may request a copy of the personal information we hold about you.
- Right to Rectification — you may request corrections to any information that is inaccurate or out of date.
- Right to Erasure — you may request deletion of your personal data, subject to applicable legal retention requirements.
- Right to Restrict Processing — you may request that we limit how your data is processed under certain circumstances.
To exercise any of the rights above, contact our support team by email at [email protected], clearly stating your request. We will respond within fourteen (14) working days.
Policy Changes and How to Contact Us
Amendments to This Privacy Policy
Ac1200 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or their registered email address. The latest version of this policy will always be available on this page, with a clear last-updated date.
Your continued use of the ac1200 platform after any amendments take effect constitutes your acceptance of the revised terms. We recommend checking this page periodically.
Contact Our Support Team
If you have any questions, concerns, or complaints regarding how ac1200 handles your personal data, please contact us via:
- Support Email: [email protected]
- Live Chat: available on the ac1200 platform 24 hours a day, 7 days a week
- Help Centre: visit our FAQ section for answers to the most frequently asked questions
We are committed to responding to all privacy-related enquiries within a reasonable timeframe and providing a satisfactory resolution to all ac1200 users in Malaysia.
Your Data Is Safe with Us
Ac1200 protects your information to the highest security standards. Join our platform with confidence — register today or log in to your existing account.